• Finance And Business 10.04.2019 Comments Off on Customer Service Internet Relationships Competitive PDF 6ba155729

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    by Jim Sterne : Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd Edition

    ISBN : #0471382582 | Date : 2000-05-08

    Description :

    PDF-7b961 | A comprehensive guide to taking full advantage of the Internet for customer care A dynamic customer service Web site can dramatically increase customer loyalty and provide a competitive edge that all companies strive to achieve. But in order to run a successful site, you must know the latest technologies and understand how to integrate them into your business strategy. Written by internationally r… Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd Edition


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  • Finance And Business 09.04.2019 Comments Off on Advertising Works Papers Effectiveness Awards PDF F461a6609

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    Advertising Works: Papers from the IPA Advertising Effectiveness Awards v. 7 PDF




    : Advertising Works: Papers from the IPA Advertising Effectiveness Awards v. 7

    ISBN : #1870562089 | Date : 1993-06

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    PDF-e255f | … Advertising Works: Papers from the IPA Advertising Effectiveness Awards v. 7


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  • Finance And Business 04.04.2019 Comments Off on Great Meetings Results Facilitating Successful Ebook PDF 98d3c52c1

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    Great Meetings! Great Results: A Practical Guide for Facilitating Successful, Productive Meetings PDF




    by Dee Kelsey : Great Meetings! Great Results: A Practical Guide for Facilitating Successful, Productive Meetings

    ISBN : # | Date : 2013-04-12

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  • Finance And Business 02.04.2019 Comments Off on DifADcil ConstrucciB3n RepBAblica Todos Spanish Ebook PDF 84baa2931

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    Perú, la difícil construcción de una república para todos. (Spanish Edition) PDF




    by Otoniel Velasco Fernández : Perú, la difícil construcción de una república para todos. (Spanish Edition)

    ISBN : # | Date : 2013-12-12

    Description :

    PDF-103c6 | El objetivo de esta investigación es determinar las causas que impiden alcanzar el ideal republicano de construir en el Perú un Estado que asegure la gobernabilidad democrática, económica y social, sin exclusiones, con el propósito de proponer una estrategia de desarrollo nacional a largo plazo. El enfoque metodológico utilizado es el análisis histórico-empírico y el comparativo-diacróni… Perú, la difícil construcción de una república para todos. (Spanish Edition)


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  • Finance And Business 31.03.2019 Comments Off on Organisation Work Beyond 2000 Birger PDF 41077c626

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    Organisation and Work Beyond 2000 PDF




    : Organisation and Work Beyond 2000

    ISBN : #3790815284 | Date : 2003-02-12

    Description :

    PDF-b86f5 | The fifth International Telework Workshop was held in Stockholm in the fall of 2000. The conference was attended by almost 100 participants from all continents of the world. It therefore covered a broad range of subjects relating to Telework. Its success was in some part due to the work of the program committee composed of Birger Rapp (General Chairman), Maarten Botterman, Geoff Dick, Gil Gordon, … Organisation and Work Beyond 2000


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  • Finance And Business 31.03.2019 Comments Off on Summary Social Analysis Kawasaki Fitzpatricks Ebook PDF 84eb8b95c

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    Summary: The Art of Social Media: Review and Analysis of Kawasaki and Fitzpatrick’s Book PDF




    by BusinessNews Publishing : Summary: The Art of Social Media: Review and Analysis of Kawasaki and Fitzpatrick’s Book

    ISBN : # | Date : 2016-07-20

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    PDF-0a635 | The must-read summary of Guy Kawasaki and Peg Fitzpatrick’s book: “The Art of Social Media: Power Tips for Power Users”. This complete summary of the ideas from Guy Kawasaki and Peg Fitzpatrick’s book “The Art of Social Media” explains how social media has become one of the most effective ways to market a product, promote a business and communicate with customers. In fact, social media is now so i… Summary: The Art of Social Media: Review and Analysis of Kawasaki and Fitzpatrick’s Book


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  • Finance And Business 30.03.2019 Comments Off on Brand Hate Navigating Consumer Negativity PDF 49075ffec

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    Brand Hate: Navigating Consumer Negativity in the Digital World PDF




    by S. Umit Kucuk : Brand Hate: Navigating Consumer Negativity in the Digital World

    ISBN : #3319415182 | Date : 2016-09-16

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    PDF-50bf6 | This book focuses on the concept of “brand hate” and consumer negativity in today’s digital markets. It explores the emotional detachment consumers generate against valued brands and how negative experiences affect their and other consumers’ loyalty. In today’s world, it is almost impossible not to run into hateful language about companies and their brands in digital consumption spaces. Cons… Brand Hate: Navigating Consumer Negativity in the Digital World


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  • Finance And Business 27.03.2019 Comments Off on Strategy Process Practical Handbook Implementation PDF Ae3de714f

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    The Strategy Process: A Practical Handbook for Implementation in Business PDF




    by Markus Venzin : The Strategy Process: A Practical Handbook for Implementation in Business

    ISBN : #190487911X | Date : 2005-04-01

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    PDF-912ce | Dismissing the plethora of meaningless buzz words, simplistic checklists, and impractical business models common to management theory, this handbook advocates down-to-earth techniques for creating and implementing realistic business strategies. Presenting an array of methods that have stood the test of time in real-world business and academic environments, the content focuses on the strategic proc… The Strategy Process: A Practical Handbook for Implementation in Business


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  • Finance And Business 25.03.2019 Comments Off on Great Gone Companies Losing Customers PDF 3493177c6

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    From Great to Gone: Why FMCG Companies are Losing the Race for Customers PDF




    by Peter Lorange : From Great to Gone: Why FMCG Companies are Losing the Race for Customers

    ISBN : #1472435567 | Date : 2014-05-30

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    PDF-4af94 | The modern consumer is no longer attracted by single-minded, predictable and one-benefit-focused brand promises. The old-fashioned FMCG communication strategies based on television, radio and print with constant repetition have become outdated. From Great to Gone shows that what’s needed are ’Lego’ strategies, whereby the marketing and communication strategies are built up by many key facet… From Great to Gone: Why FMCG Companies are Losing the Race for Customers


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  • Finance And Business 25.03.2019 Comments Off on Viking Manifesto Scandinavian Approach Blasphemy PDF Ef8c391af

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    by Steve Strid : The Viking Manifesto: The Scandinavian Approach to Business and Blasphemy

    ISBN : #0462099059 | Date : 2007-10-28

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    PDF-4d70c | Just as ancient Vikings took the world by storm with swords and fast ships, modern Scandinavians have done the same with such innovative companies as Volvo, IKEA, and Absolut. This accessible and witty business study reveals how Nordic companies are making a huge impact on the corporate landscape and what lessons other businesses can learn from them. Unlike many European and American companies, t… The Viking Manifesto: The Scandinavian Approach to Business and Blasphemy


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  • Finance And Business 24.03.2019 Comments Off on One Future Building Relationships Customer PDF 64dd252da

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    The One to One Future: Building Relationships One Customer at a Time PDF




    by Don Peppers : The One to One Future: Building Relationships One Customer at a Time

    ISBN : #0385425287 | Date : 1993-07-01

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    PDF-a47fd | A guide to pitching products and services to one customer at a time shows business people how to find the twenty percent of their loyal customer base and how to find out what those customers want. 40,000 first printing. $40,000 ad/promo…. The One to One Future: Building Relationships One Customer at a Time


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  • Finance And Business 24.03.2019 Comments Off on Communicate Die Getting Speaking Listening PDF Bededf68d

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    Communicate or Die: Getting Results Through Speaking and Listening: Global Leader Series, Book 1 PDF




    by Thomas D. Zweifel : Communicate or Die: Getting Results Through Speaking and Listening: Global Leader Series, Book 1

    ISBN : # | Date : 2017-03-31

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    PDF-9ffe5 | Often leaders have a great vision, but don’t know how to communicate their strategies and turn them into results. Just as often, a company’s staff has insight and information that never make their way to the top. In short, the difference between a good company and a great one may lie in its ability to communicate, both internally and externally. In Communicate or Die, Dr. Zweifel shows you how to … Communicate or Die: Getting Results Through Speaking and Listening: Global Leader Series, Book 1


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  • Finance And Business 22.03.2019 Comments Off on Strategy Machine Building Your Business PDF 0a296493e

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    The Strategy Machine: Building Your Business One Idea at a Time PDF




    by Larry Downes : The Strategy Machine: Building Your Business One Idea at a Time

    ISBN : #0066211298 | Date : 2002-06

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    PDF-f10d5 | Underneath the ever-roiling surface of public markets, information technology continues to remake the economy. Fifty years after the first commercial computer was sold, we stand on the brink of introducing intelligence into over a trillion items in commerce at a price too small to calculate. The age of disposable computing will transform every industry. Are you ready?In The Strategy Machine, Larry… The Strategy Machine: Building Your Business One Idea at a Time


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  • Finance And Business 21.03.2019 Comments Off on Sustainable Success Stakeholders Untapped Potential PDF 77c3df918

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    by Sybille Sachs : Sustainable Success with Stakeholders: The Untapped Potential

    ISBN : #1349310514 | Date : 2016-02-04

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    PDF-f3142 | This book shows managers how they can identify their stakeholders and cooperate with them in a mutually successful and satisfying way. It includes numerous examples from case studies and international firms, illustrating the stepping stones to a comprehensive stakeholder management…. Sustainable Success with Stakeholders: The Untapped Potential


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  • Finance And Business 20.03.2019 Comments Off on Amazement Revolution Customer Strategies Experience PDF 10a99fde5

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    The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience PDF




    by Shep Hyken : The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience

    ISBN : #1608321061 | Date : 2011-04-05

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    PDF-441c4 | From the New York Times and Wall Street Journal Bestseller…Customer service isn’t a department–it’s a philosophy that includes every person and aspect of the best and brightest companies. In a tough, competitive, and price-sensitive economy, customer service is one of the most essential tools to separate your business from the competition. In this sequel to the bestseller The Cult of the Custom… The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience


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